Authorised Samsung Service Center - Vedant services

Pankaj Shelake 15 months ago

Overall experience is good. Not crowded in the afternoon. Have token system, so once you entered they will provide token. And very professional staff.
Suitable time to visit: 2 pm to 4 pm
Same day I received my phone.
I am really happy with the process and highly recommended for Samsung phones.

Pooja Pawar 9 months ago

My Samsung mobile fell last week, causing a malfunction in its display. I visited the Samsung mobile service center located at Nal Stop, Pune, and had an extremely unpleasant experience. They took my phone for testing and informed me that they would contact me later to discuss the exact issue and the required charges.

Within two hours, I received a call from them stating that both the display and the motherboard needed to be replaced. I sensed something suspicious because when I initially handed the phone to the executive, she mentioned a motherboard problem. However, I knew that wasn't the issue since I could still receive calls without any problems. Consequently, I instructed them not to proceed with the repairs and requested the return of my phone.

After retrieving my phone, I decided to take it to a local store to have the issue examined. They confirmed that only the display was faulty and not the motherboard. They replaced the display, and now my mobile is functioning perfectly.

I strongly advise everyone to exercise caution and not blindly trust these service centers. It's evident that they prioritize their business interests over providing accurate solutions. I now understand why people hesitate to approach service centers, as they often charge exorbitant amounts. In my case, they suggested a hefty fee of 10,000 rupees for both the display and the motherboard.

Kanak Thakare 9 months ago

Very good service available at the service centre. Staff was genuinely caring, intrested in helping having interpersonal skills, problem solving skills. I strongly recommend this store. Instant and immediate service offered by staff. Trusted reliable service provider from Samsung.