Atharva Refrigeration

Jinja Car Lounge 66 months ago

If you want to save your precious money then please don’t buy #onida product.

“2 MONTHS DOWN BUT STILL MY BRAND NEW AC IS DEAD NO SOLUTION PROVIDED”

I had purchased #Onida Split Inverter Ac from #TataCliq on 20th April, it took 12 days for product installation.
On 12 June (Within 2 Months) it had stopped working due to some error code. I had called the onida nashik concerned person he came for troubleshoot told me that i will order the spare part and get it done within 1 week.
He was not answering my calls from consecutive 2 weeks. After 2 weeks he is calling me and telling to raise the complaint on onida toll-free number as he is not getting the part from onida.
I officially made complaint on 29th June on onida, till today (29th August) still my Ac is not working.

On 26th August Mr. Lalit (CRM from Onida) committed me that he will provide me replacement if the problem is not solved. On 27th August technician visited us, it took more than 6 hours but they were unable to solve the issue. Now Mr. Lalit is not answering the call from past 2 days.

Now kindly provide me indoor unit in replacement I waited for the part for quite a long time, i dont want to waste my Time & Hard Earned money behind Onida.
It’s very Upsetting Buying such an expensive product and getting inadequate service.

Complaint Number:
1) 1806B326380193 (as on 29th June)
2) 1807I516380006 (as on 23rd July)

Concerned Person Phone Number of Onida Service
1) Mr. Lalit 9136916517
1) Mr. Javed 9689143786
2) Miss. Nisha 8805536325
3) Mr. Avesh 9011445115

Aparna Adhav 66 months ago

Bad