Lilavati Hospital And Research Centre

Faizal Shaikh 13 months ago

7 star hospital..Lilavati Hospital.. The facilities and services provided were top-notch and the staff were extremely professional, caring and attentive to your needs.

The hospital is well-maintained and the rooms are spacious, clean and comfortable. The medical equipment and technology used in the hospital are of the highest quality, which gave you confidence in the treatments. The doctors and nurses were very knowledgeable.

The staff were very kind and friendly, and always made sure that patient was comfortable and had everything he needed. They were always available to answer any questions I had, and made sure that I was well-informed about my treatment and progress.

Overall, I would highly recommend Lilavati Hospital if you have money then this is the best seeking medical care in Mumbai. The hospital's commitment to quality care and patient comfort is evident in everything they do, and I felt well taken care of throughout my stay

Alaiqa Malik 12 months ago

With this hospital being as big as it is, as well known as it is, it has to be the most unorganized and chaotic hospital I have been to. There is no structure, no communication, nothing is digitized, there is no coordination amongst the staff here. Appointments are of no use, as nothing is followed. Each time I have visited I’ve had to be at the hospital for near to 3 hours - for tests and a consultation. The staff is not at all concerned. The customer service is awful. No one takes ownership and responsibility. It’s actually scary to see that this is how the attitude is in a hospital which is where people should feel helped and safe and attended to. I would recommend people to choose or consider a different hospital if they are in Bombay. It’s really not worth wasting so much time. From basic staff to reception to technicians and even doctors. Just overall such a bad experience. I’m thankful there was nothing serious going on while I had to visit this hospital. Definitely will not be revisiting.

Jinal Joshi 11 months ago

Doctors are interested in diverting patient to their private clinic. Administrators don't have sense to talk with patient. Toilet are awfully dirty. They are charging like five star and providing service like road side. Doctor not available on time. Even numerologist doesn't care to see the MRI report and check the condition of patient and explain the problem. Never go to this place it's increasing stress in life.