FabExpress Terminal 2

Varsha K 16 months ago

Dear People,
I suggest you please don't prefer this hotel to stay. From my experience I'am saying this one is the worst hotel I ever stayed in my entire life. If I have zero star option I might have put that also. That much worst hotel is this Fab Hotel.The receptionist and the manager who is handling this hotel they don't have any manners like how they should speak to the guest. They only want money not customer satisfaction. When we booked the hotel for 4 days, we have done the advance payment also. But when reached there he was asking the full amount even after we didn't started to stay itself. Actually we need to check the room, washrooms everything. But that people were not allowing us to do that also. They were calling my Dad bad words in Hindi and also he called my dad "Irresponsible person" for not paying the full amount at the very first day of checkin. All will pay the full amount when they checkout. But here they need at the very beginning and if are not ready to pay means they will start to insult us. Is this the way to behave to the guest who came to take a room?? And then when we entered the room, omg!! it was not cleaned, bed sheet is not changed, pillow cover is so dirty and the bathroom is also not cleaned, shower is not working properly, AC is not working, some kind of sound was coming from the fan. We were not able to sleep because of mosquitoes byte. And by suffering from all these discomfort should we pay them full amount?? We directly told them we are leaving for next day and cancelled the rest of the days booking. But because of their greediness they asked us to pay extra 1k so that only they can cancel the 4days booking. We told it's okay we are ready to pay because we want to go from that hell.
So dear guest, whoever is planning to book a rooms please please don't book this hotel. I'am telling you again and again you will experience the worst incident in your life. I think whoever is reading this article might be helpful...

Thanks in advance !!!!

Santosh Sharma 20 months ago

The hotel is located at a distance of 2 km approx from Mumbai airport terminal 2. Good for stay day travelers.

Durgesh Roy 36 months ago

Good budget hotel to stay. Clean & tidy. Friendly staff.
A little more proactiveness could enhance customer satisfaction.
Make sure everything is available before having to ask for it. Rest you have a great place and you guys are helpful.

Look forward to stay with you again.

Happy Diwali.