Courtyard by Marriott Mumbai International Airport

Pankaj Deshpande 14 months ago

Very close to the airport. Amazing staff. Very helpful and polite. Check in check out was quick. I checked out early in the morning. There was a guest ahead of me. As soon as I got in the line the staff opened up an additional counter to help me check out which was a very nice gesture.
Ordered room service at 2 am since my flight got delayed. Food was nice and warm. The hotel is close to the metro and travelling is easy from this place. The area around the is busy and safe area.

Rajesh Chhatre 11 months ago

The staff is friendly and courteous. The check in check out process was seamless.
The other staff was also helpful.
The room was tidy neat and clean and with amenities like AC, running hot water, toiletries, tea/Coffee maker, safe, study table, TV with cable channels.
The bed was cozy.
The food was amazing.
overall a classic Mariott experience.

Beyond Enough 11 months ago

We booked Ark2.0 for our corporate outing on our Company Founder’s Day. It was the worst ever experience.

Price: (1 star)
Prices are similar to other club/lounge packages. Quality not worth the price.

DJ Music: (negative star)
The songs played were super old. On our request for change, we were told that once special DJ arrives (started playing at 11:30pm), the place will vibe-up. To our nightmare the special DJ was 40s age Lady who continued playing the same Old music (ones that reminds you of a bus-trip)

Food & Drinks: (1 star)
We were told that kitchen for food will that be same of Marriott and we expected quality. Starters had a lot of salt in it. Chinese main course too had a lot of salt. We only liked Gulab-Jamun.

We had booked a special area (to be separated by barricades) & 2 bouncers (1 male & 1 female) - after few hours, the barricade was gone & so were the bouncers. Walk-in crowd started getting into our zone where our food & drinks were kept.

Worst, our team members lost 2 mobile phones as well.

Conclusion:
Please do not book Ark for corporate outings or any celebration. We booked it as a club; it is a lounge that gets converted to a club (there are better lounges which get converted into clubs). This should be the last option to choose (with a lot of compromises).