Laptop Clinic Latur

Vicky Deshmukh 18 months ago

Well manged setup but needs to be managed a bit better when it comes to quality control and proffesionalism. I had provided my HP Elitebook for a display flikering problem and conveyed it to the technician while submitting the laptop (unfortunately while demonstrating it, it didn't occur that very instance). I clearly told the technician that I surely woukd be a hardware issue based on the symptoms. Since it had Arch Linux installed and the skillset was not available ( which is understood) I agreed to let my laptop be formatted and reinstalled with Windows. However it wasn't communicated that the cost of formatting and installing the OS would be charged extra. Assuming that it will help them debug the issue had agreed to it.

Within a couple of days received a call informing the problem was solved and it was a software issue. I was happy on the prompt service and viaited to collect my laptop. However within a few minutes , the flickering reappeared and the technician flatly denied ever knowing that it was the problem for which I had submitted it, which was a surprise to me. However I told him they better check it theoughly and let me know what the cost would be before going ahead.

Was called once and was told that the display chip could be an issue and then got an estimate of Ra. 1000/- which I agreed to. However later that week after repairs , it was said that the replacement sisnt help and could be a motherboard issue. I however conveyed that it was no use further carrying on with the work and would collect the laptop where a bill of both Display chip as well as formatting was provided to me.

Well why 3 stars then woukd be a question when it sounds like a 1 or 2 star service. The reason been they are still comparatively knowledgeable and still professional than many other homegrown outlets.

Santosh Pitale 18 months ago

I was get worst experience in this laptop clinic latur. They resolved my laptop issue but creted new one . That means they didn't work well. They are not doing their work well. So I recommend to all new users be careful before going there.

Abhijeet Hande 18 months ago

I have done camera fittings but worst service provided by them.they have only cameras no idea how much camera requires where to fit they will ask to us where we have to fit the camera. Totally bad experience.

it's not about my expectation of covering all corners by 2 cameras.. It is about ur employees knowledge of where to fit and how much it will cover.. As a user I am not daily dealing with cameras but you and your employees are dealing so they should make aware to customers.

I called for services didn’t get proper response from your end.

As I was thinking local will get good service totally wrong. I will better to choose online from next time onwards