Croma - Ujjain

Bhavesh Dhananjay 6 months ago

A quite nice place for the wide range of all Electronic products. Electronic products like Air conditioner, Refrigerator, Deep freezer, Televisions, Washing Machines, Water Purifier, Smartphones, Bluetooth Speakers, Home-theatre, Soundbar, Laptop, Pendrives, and other accessories are available here with various options. Quality products, the staff members are humble. Specially I talk about Mr. Kamlesh Parmar who is so much dedicated and passionated towards his duty and he is so knowledgeable about the products. The one thing that is not good is the store have various options but it is overpriced! I Must say it is SO OVERPRICED! as compared to other electronic outlets. So, how can i get service or products from this store is a big question for all the consumers like me.

kishore lalwani 6 months ago

Just editing latest experience.
I contacted the customer service which they mentioned as the response of this review.
The customer service is also pathetic, they mentioned technician will call n 24 hrs. I didn't receive any call. They even tried to close the request without resolving it.
Big name poor service. Don't buy any croma products.

Please never buy a Croma product be it induction, washing machine or anything. Their after purchase service is pathetic.

I have purchased a Croma induction and they provided one year warranty and the induction stopped working within 2 months.
When I went to the service department they said that they cannot do anything as the cable wire is not intact.
But I am attaching the image for your references the upper black covering might have torn but the two wires inside that are intact.
Cannot see any reason why the Croma service is denying that.

We have purchased inductions of other brands as we own a restaurant and we never encountered such lame excuse before.

As I said earlier pathetic after service and will be raising this point as a grievance in consumer forum and if required then consumer court too.

Dharmendra Namdev 5 months ago

Wooo hooo

*The wait is over*, visit nearest *Tata Croma* store to prebook with just Rs 2000 for *iPhone 15 , iPhone 15 Pro and iwatch Series 9/Ultra 2/SE*

*Don’t forget to buy Apple Protection Plan* to secure your phone until you buy next big thing.

#iPhone 15
#iPhone 15 Plus
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#iPhone 15 Pro Max

#iWatch