Rahul Travels

Ankit A 15 months ago

They are scammers, they are only worried about taking money and once you pay advance for there services, they don’t even provide car and wouldn’t do refund if there driver is not willing to attend. There customer service is hopelessly bad and will not even bother to resolve your issue.. i would have rated them 0 star if the option was available.

I had booked for intercity one way travel and after waiting for more then 4 hours driver cab never arrived and there customer service was always persistent that driver is there while nobody arrived at the airport. Completely unprofessional and scammers.

Funny thing is if the client shows up 45 min late then they charge 100% of trip cost. But if delay is from there side even for more than 4 hour. They don’t even bother to refund and insist on waiting for infinite amount of time

Please beware and never use there service. It’s a big scam.

MD. SAMI AKHTAR 32 months ago

The taxi services provided by the Rahul Travels are excellent. They provide properly maintained vehicles with proper air conditioning. Their drivers are all good and disciplined. They maintain punctuality and deal with their customers in a professional manner. The long distance taxi services provided by them have eased the journeys of the people.

Abhilash 32 months ago

I used the service from Bilaspur to Raipur. The driver was punctual, decent and dedicated. Although it was all good from driver side, I have few points which they definitely need to look upon..
✓ speed limit restricted to 60kmph (journey becomes boring)
✓ customer service and other refund related departments are pathetic. I had cancelled my previous ride and was given 2 working days for the refund. Just what you are expecting, no proper responses from any of them. You need to have calls with them much enough so that you get irritated and finally you'll have your ???? in couple of weeks. I had it in 4th week.