OYO 15618 Hotel Stay Inn

Moritz Gerster 48 months ago

The Hotel ripped me off. I booked a room with Agoda and payed in advance. When I arrived, they told me they do not accept online booking, only offline booking. This is false, because Agoda wrote me, that they booked a room from them which they sold me. I needed this room urgently so I payed. However, I booked the room for 731 Rupies with Agoda. They charged me 1200! They initially asked for 1500 but I got angry so they said 1200.

I wrote to Agoda and explained the situation. They asked me for a receipt from the Hotel to cancel my booking and refund the 731 Rupies. The next morning at checkout, they gave me the receipt. But they betrayed in three ways:

1) The put a wrong amount on the receipt. They wrote 999 Rupies but I payed 1200. A lot of angry discussion did not help.
2) They charged me 100 Rupies just for the receipt! They wanted to have 200 but I got angry and I needed it so I had to pay them 100 Rupies for the receipt.
3) At the airport I realized, they put a wrong date on the receipt: Instead of November 24th to November 25th they wrote November 23th to November 24th. They did so, because they cheated with Agoda.

DO NOT STAY IN THIS HOTEL, THEY RIPP OFF TOURISTS SYSTEMATICALLY!!!!

PRASHANT 36 months ago

Don't pay online through OYO APP. The owner won't accept and straight away deny your check-in. Rest everything is good. Staff is nice. Even if you here and then book you will be charged less.

Md Mobarak Ali 48 months ago

Very bad experience. I booked online for 15 days there.
After 5 days of my stay suddenly electricity gone.
I asked what's wrong with electricity?
They told sir it happen due to some short circuit.
Don't worry till evening we will solve till you can get inverter power.
In evening i asked again and found that due to some issues electricity department cut his connection.
Then I spoke to the owner, he said that the head is just today's problem. Tomorrow will be fine.
But after two days they told me to shift in other hotel.
I said it's ok.
But they told me for new booking.
Finally I cancelled my booking and do a complaint to oyo.
One thing I also want to mention that hotel staffs also use the same room that may offer for customers.