Barod Hospital

Ankit Prajapat 15 months ago

Most of the things in this hospital are malfunctioning and not up to the mark.
Everyone is blaming each other for their failures and goes to lengths to avoid prompt response.
Highly insensitive and lazy housekeeping staff. For every single thing you have to wait for 15-20 minutes, chase them from every corner of the floor to get things done, even in deluxe ward. There are only 2 staff per floor and they disappear half of the time in some corner of the building eating or chatting with others. Even housekeeping supervisor is helpless and cannot seem to address any problems and blames it on the management.
Nursing staff is not so competent and many tell you that they are new to the hospital so don't know much about it. If you ask for something, they just keep calling and blaming each other and everyone takes their sweet time. They took 2-3 hours in getting a pillow and couldn't give an extra blanket when we told that patient is feeling cold. Some staff were good and cooperative though.
The first floor semi private rooms are the worst, always avoid. The damp rooms, dirty walls, open dustbins, dirty and smelly washrooms make it feel like a very old sleeper class waiting room. There is no dedicated nursing or housekeeping staff for these rooms, you have to call someone from the adjoining ICU, where literally anybody can go. Second floor private rooms are okay and even semi private rooms looked decent but need huge overhaul in terms of service.

SUMIT CHATURVEDI 14 months ago

I would like to share my positive feedback towards this hospital..

• Awesome Doctor Staff Specially Drs. Aruna Patel.. the way of talking and explaining the situation is pretty well.
• Nursing staff has done timely visit and proactively done all the required measures which is really outstanding.
• Reception or Admin Staff was also good as I did not required any follow up at the time of admission and release which is really surprising for me as I never had this experience in other hospital earlier.
• Housekeeping team were all so proactive and did multiple visits to clean the room and washroom on timely manner also whenever we asked they were available for any help. (Major support staff were female which is giving help the patient).
• Easy insurance claim process..did not face any challenges at all.

Overall, Great experience with the entire team of Barod Hospital...Would like to recommend this hospital to all people.

Regards,
Sumit Chaturvedi

Anil K 16 months ago

In the hospital norms it shouldn't be considered as hospital even district and government hospital are having better facilities. Worst service in hospitality. Unprofessional and rude staff specially bhaiyas in the ICU who think they are doctors. Even they dont know definition of doctors. Waiting area is worst than buffalo yards. Tin shed and open wall waiting area. Innetrnal Medical shop changing higher prices.
Should cancel license of this types of unethical institutions. On complaining for service staff said 'aise hi hoga problem hai to chale jao yaha se' currupt guards spits on the drinking area. No cleanliness anywhere and lots more.