Nandilath G-mart

Remya R J 14 months ago

Very good costomer care. Staff are very friendly and helpful. I went to buy an Air Conditioner for my home as I have a newborn baby who is not sleeping at night due to excessive heat. The main drawback I felt as soon as I entered was there is no Air Conditioner in the same place they sell AC. The place was very warm and only had a few fans turned on. All the staff appeared very sweaty and tired. My baby, My Husband and me started sweating as soon as we entered. The place could really do with AC or Central cooling as this is a famous place and it will affect the places reputation. I feel that if staff are happy they will provide much more efficient costumer service. Not that it is bad. Keep up the good work to all staff.

Melvin Augustine 13 months ago

Very poor customer care and never received a warm welcome from the staff. Customer centric approach is the key to success but sadly the staff at this store never really encourage the customer to buy any product and never explain the details and difference between various products. They seem to be uninterested in selling the products. Also, they did not have a great collection. Brands like whirlpool was missing in their refrigerator collection (April 2023).

Firoz Khan 13 months ago

Recently purchased 2 AC's(Voltas) from here. The purchase date was on 19/05/2023 and they delivered the same after two days. But there is a very much delay occured for installation after the delivery date. We frequently contacted the shop and they also repeating the same that technicians will come and installation will done asap.After continuous hectic calls,the technicians arrived after 7 days. But they make up only 1 and the latter one was found to be defective installation. Very bad experience and please dont fall for their words