Febina Family Restaurant & Caterers

Neha Singh 6 months ago

Very bad and worst customer service, food is also very bad and they are charging too high prices, and after the payment they are delaying the food , very worst food and customer service especially by the owner.

Today at 6 pm I ordered 8 chappatis and half chilli chicken, I have paid 340 before getting the parcel, but whenever I asked my parcel they are saying 5 min 5 min, the reality was after half an hour they didn't prepare my food, I asked them to give back my money and they didn't give instead of giving food they argued with me and my mother . The owner of the febina and the lady staff infront of the hotel was lieing and misbaheved to me. I told them to behave in good manners to the customers, infront of other customers they argued that it was my mistake, and also he said because of this hotel we are eating good food. Sincerely this is not my first experience from them , they are behaving like this to the customers after getting the payment food is very bad and especially they give bad and wrong food in parcels, the kitchen , and the other staffs in the hotel doesn't have any hygiene, worst hotel ever.

As a business man the very basic manners they need to have is that how to behave to the customers and they are zero , I will not buy any food from there any more, bad and worst experience..

Nivin Varghese 8 months ago

The service is very good.But the food is very bad actually.The chicken biryani was so bad that I couldn't even eat properly.The service was good but I wouldn't recommend dining from there.

Ann Catherine 53 months ago

Very friendly staff...Good and fast service...Average ambience...good food...Mutton Soup is a must have.