PUMA Store

Sam Roopesh 8 months ago

I have been using puma brand since 2007. I had a size discrepancy after buying the product but this outlet immediately rectified the problem and got me a new pairs of shoes with perfect size without any questions. Highly recommend to buy exclusive shoes and updated always. Best place to buy from puma exclusive store with brand new stocks

Biju Ek 8 months ago

I was browsing for sports wear in Puma @ Phoenix mall bangalore@.
On June 30th around 2:30 pm..after checking at the store.. when I realized that the specific items size I was looking for were not available in the store. To my disappointment, these items were also on discount. However, the salesperson was kind enough to assist me by checking online for the availability of my desired size. Fortunately, they were able to find the size I needed, but unfortunately, there was no discount available for the item online.

Curious about the lack of discount, I asked the salesperson for an explanation, but they didn't have an answer for me. Feeling a bit frustrated, I decided to try my luck at the Adidas store instead and mentioned to sales person , and he smiled in response.

Interestingly, the senior lead, who happened to be conducting a sales training session when we entered the store, overheard our conversation. Told me yes you can search elsewhere, but his comment came across as somewhat harsh. I expressed my belief that the priority should be to retain customers rather than directing them to other stores. In response, the senior lead stated that we will not be able to help, which left me disappointed and led to a negative customer experience.

Shiva M 7 months ago

This store have the worst experience ever.
The manager and the store sale's guys don't know how to handle a customer or a buyer and they have resist attitude towards to employees working in the same mall though asking to bill a product.
The manager refused to bill the products and askd me to get out of the store.
Was not expecting such behaviour from puma store.
For the information the product was asking to bill was 7999 RS
And they lost a customer like me.