Family Hospital

Shivanand Angadi 56 months ago

This hospital is now called SMILES Clinic - I do not recommend this hospital. Overall I had bad experience. I first consulted the Dr. on 30th January with fissure related pain/bleeding and underwent fissurectomy on Feb 20th. The first interaction with the DR. was very good and he convinced me to undergo surgery for a permanent solution. I believed and underwent surgery and now after 60 days, I still have the same problem(back to Square). In fact I never felt like recovering after surgery. I still get little pain and bleeding sometime, which is not expected.

The initial impression with the Dr. and Hospital was good but they could not keep up. Follow up consultation after surgery were never been fruitful. My overall feedback below.

Price - Its very expensive. First time consultation they are charging Rs. 1500 to 2000 which is way to high. The cost of procedure is high charging over Rs. 40000 overall. They will not give any break-up for the final bill. You will find it difficult for later reimbursement from insurance.

Insurance - Be careful if you are opting for cashless insurance. They initially say they accept all the insurance companies and later once admitted you will realize the truth. I opted cashless from MediAssist which is still not settled after 60 days. reason - hospital is not in insurance n/w. The major problem you will face is while claiming pre and post hospitalization bills. I am still unable to submit Rs 6000 pre and post hospitalization since claimID for cashless is not generated.

Apart from charging insurance company they take Misc charges of Rs. 2000 which god only knows what it includes. They charge even for SItz bath. Before you get admitted ensure that Insurance company is approving your cashless claim.

Cleanliness - Hospital is clean and they keep wards clean so no concern.

Staff - Staff is good but I lost 2 belongings during 1 day stay which they never returned.

Overall I had bad experience and now I have to go for further checkup in different hospital.

dipak zala 68 months ago

The worst ever hospital. before treatment they will take charge in advance. I went for my wife , just she was suffering from vomiting , they took 3000 rs in advance they told later we will refund you. they admitted her for a day and on discharge they told extra you have to pay 500 rs. No one will be there to care for you at night. I suggest to stay home is better then go to this hospital.

R Sindhu 44 months ago

Less trained staff and nurses who doesn't even know to withdraw blood for tests. And doctors doesn't know to analyse the blood reports. They first get the patient admitted and then think about treatment(wrong treatment). Blood transfusions will be done even if the blood count is right. Finally, they give up on treatments after making enough money.