PROTOACT NETWORKS

Madhavi Sharma 13 months ago

Worst service provider agent and worst company . They hired greedy people .

When i take connect they ask me to give ₹5000 + ₹700 per month as internet connection fee. They told me that if i stop using there connect then they will refund ₹3500. I use this service for 1 year after 1 year i call them and told them that i dont want to your interest connection any more they ask me to write a letter then only i will get my refund i submitted that now it more than 2 months still i didn't get the refund . When ever i call that person he always reply me that you will get that amount today.
Then was connected with the protact customer care he told me that your area service provider agent will not refund you any amount they ask to pay extra charges because protact never ask to pay more than ₹1500 and the amount is non refundable. They didn't give you a valid bill because if he give you that then he will not ask you to pay extra. Our charge is 1500 installation charges and 600 internet fee .
I want ask you why you hire such a fraud person in your company????? Very disappointing. I really like the internet speed bt at the end you guys did worst thing . If he never told me that he will give refund the i will never ask for that bt you told me that you will get your refund than its my right to get that .

in. You company . That why this wirst company every

Kumar Animesh 44 months ago

A honest review in just 2nd day of usage. I have connected with them in Hatia. They are charging 655 monthly. It's been 46 hours of my connection out of which it worked for only 2-3, hours and that too with 1-2 Mbps where it promised to provide 25Mbps of connection.

I would rather say to go for Your mobile data connection or wait till jio fiber will be in your area.

These services are very much pathetic ... My all 6000 rs has gone now...

They do not understand the necessity and availablity of internet services. I have lost of connection in the mid night and not able to connect anymore. I was in conference with my company. The mobile data works slow in my area but at last it helped only.

Please do not go for this service at least in Hatia.

vishnu deo gupta 32 months ago

I connected from Hatia. People here not helpful at all. I am facing connectivity issue for last two days, trying to connect to them. No answer.
Also they charge for GST but never provide GST bill. I pay 1428 per month still very poor connection and no bills.