Hotel Galaxy Inn

Harshita sahay 11 months ago

All I can say is ...not good experience.
AC was not working all the time ... They don't care about your complaints even if you have complained them many times. We had to call them so many times for just a single thing.. whether it is water bottle or Mattress.
There complimentary breakfast, oh my god it was rediculous. We waited for half an hour just for single sandwich , 20 minutes for a cup of tea.
Lift didn't work and nobody cared even when we complained. We had two older members with us.
Lastly at night there was a staff who finally listened to us and changed our room because door's lock were not working and AC was not properly working.
But they really need to update there service according to there high price .

Piyush Kumar 15 months ago

The waiter was asking us to hurry up and order the food when we recently got our menu... We asked for water and the waiter forgot that we have even asked for extra water so overall it's a okay..ish experience for us..The room and bathroom were clean and there was a high standard of housekeeping throughout. The public areas were also clean and staff were friendly. The breakfast was very good although at times busy.The waiter was asking us to hurry up and order the food when we recently got our menu... We asked for water and the waiter forgot that we have even asked for extra water so overall it's a okay..ish experience for us..

Mohit kumar 11 months ago

Worst service.. Food quality is poor.
Hotel staff are not cooperative. AC not working properly in my room. Washroom lock needs repairing. Lift not works when electricity goes out. Over all bad experience, not recommended