Hotel Silverine

Deven 14 months ago

Overall, the service was excellent. Everything from the rooms to the cuisine was excellent. We were supposed to stay in one of the smaller rooms where dinner was not included, but due to an unanticipated incident, we were provided dinner for free for the duration of our stay. The food was excellent, ranging from Italian to North Indian. Chef personally prepared our meals and was really generous with us during our stay. He was also incredibly thoughtful and courteous to us. The rest of the staff was also really nice and helpful during our stay, and I would highly recommend staying here!

Raghav 14 months ago

Excellent customer service!!
Without exception, all of the workforces has been trained to such high standards. We were blown away by their attentive service and caring attitude. They tried to help me with my phone, made suggestions for touring Shimla and the Mall Road, advised on taxi pricing, and provided hot water bottles at night.
Our luggage was brought up several flights of steps, and we were greeted with a delicious warm ginger/lemon beverage. Breakfast was wonderful with all the typical buffet options, fresh cafetiere coffee, and polite waiting staff.
Drinks in the bar are made to perfection.
We thoroughly enjoyed our stay and would highly recommend this magnificent vintage hotel. Thank you to everyone on staff and management.

rahul gogia 11 months ago

Extremely satisfied with the services!!
This hotel is located right below the mall road and is easily accessible.
I would like to rate 5 on 5 stars for staff behavior and their helpful attitude, cleanliness and the delicious food stands at the top.

Rooms are quite big in size and house keeping services are also commendable. Hot water supply in taps was there all the time.
In short all services are highly appreciated.
Thank you Silverine team for providing the smooth experience to us and to our pet as well!!