Clarkes Hotel

Tanya D'Mello Rose 15 months ago

Customer service exemplary!!
All the staff without exception have been trained such high standards. We felt overwhelmed with their attentive service and caring attitude. They tried helping me to sort out my mobile phone, made recommendations for exploring Shimla and the Mall Road, gave advice on taxis prices, supply hot water bottles at night.
Our luggage was carried up several flights of stairs and we were welcomed with a delightful warm ginger/lemon drink. Breakfast was fantastic with all the usual buffet options, fresh cafetiere coffee and attentive waiting staff. Absolutely worth 750 rps plus tax.
Cocktails in the bar made perfectly.
We definitely enjoyed our stay and would recommend fabulous heritage hotel. Thank you to all the staff and management.

praneet verma 12 months ago

Th location is perfect and it gives you that heritage vibes as soon as you enter the hotel. Rooms are good, but lack of central heating means you need to keep the room warm with electric heaters. The restaurant has a nice view and the food served was delicious. The only real con I noticed is the limited parking space and long stairs you need to take from parking to the hotel.

Rekha Garg 11 months ago

Loved the entire experience. Felt very royal. The 120-year-old property has been very well- maintained. Excellent location, amazing hospitality, prompt room service, super helpful staff, and not-to-forget the excellent breakfast buffet. We can’t wait to come back here again.