Keys Lite Mayfield

Akash Bhattacharjee 15 months ago

Had an overnight stay here recently, and the stay was smooth. The room was decent with a roadside view, but the service was not that proper, they provided toiletries and water bottles only after we asked them. But otherwise the place is good, with some good interior done. The breakfast was good with a good variety of options but was understaffed.

Amit Mathur 16 months ago

Accommodation is not worth 3800/- charged for a night.
1. There is a lot of seepage in room with plaster coming off.
2. Quality of hand towel can be judged from the attached picture
3. There is a huge gap in the curtain on bathroom window which is a major privacy issue
4. They don't keep a soap at the wash basin. When I asked for one, a security guard brought two dispensers with shampoo and moisturizer. Probably the receptionist also did not understand or convey what a soap is. The guard went and finally brought a soap.
5. The breakfast was absolutely cold. The induction cookers below each dish were switched off. Both the dispensers on table had salt. On being asked for pepper, the service guy looked for it and then brought sachets.
6. At the time of checkout I asked for a copy of invoice and they refused saying it is already paid. On insisting the receptionist woke up a manager and he said finance people will generate invoice once they come on duty and he will send by whatsapp. It was already 9am and the accounts guy had not turned up. What kind of excuse is this?? Again on insisting, the manager gave the invoice.

A decent hotel location with a good room size is unprofessionally managed.

Rajan Singh Tanwar 13 months ago

Very nice and decent place to stay. Food quality is also good.