CH Jewellers

Pawan Giri 14 months ago

Just now left the shop, had un realistic answer from staff and manager. My question was how to identify that stuff is real or not, staff said that if they(customer) knows what is actual then they identify. This is actually not the way to justify the question. Strongly not recommended.

BHARGAVEE RATHOR 17 months ago

CH is having good staff and because of their valuing customers attitude, the CH is reaching good hights... I faced an issue regarding my one order which I had placed... But that issue was smartly and satisfyingly resolved by the staff. Problem may come anytime, anywhere - what matters is how the company resolves it..... I got to experience this at CH...

Special thanks to Shweta patel Ma'am who listened to my problem calmly and provided me instance solution which was a blessing form me... Thanks you Shweta ma'am and thank you CH

Dharak Patel 48 months ago

Horrible experience shopping at CH Jewellers.
1. Staff attitude:
When I entered the store I was asked to leave my bag at the enterance with security. I thought that might be their policy so I did leave my bag there. Then when I was done selecting the ring I needed, I went to the cashier counter for payment and then I saw two foreign nationals ( probably from Japan ) walk around the store with their bags in their hands. So I did not understand why is someone else allowed to bring their bags with them but not me? DO YOU JUDGE PEOPLE BY THEIR SKIN COLOR ? So I went to ask the person who asked me to leave my bags out side, why is someone else allowed to bring their bags? Why this discrimination? The guy did not have any answer. So I decided not to purchase my ring from there as I felt insulted. I went to the counter but by the time my brother had already made the payment. So I asked for the manager on duty as I wanted to ask him the same question. But as the payment was done, no one was bothered to answer my question anymore. No one told me where i could find the manager. So, I left the store and decided never to come back again.
This happened on Sept 26,2019 if someone from the management is interested in looking in to the matter.

2: product quality
The ring that I bought is not the same anymore. It is full of scratches and the color has started to fade. And I did not do any heavy lifting or anything that might have scratched the ring. Here are some of the pictures for the reference. This ring does not look like it was bought less than a month ago. Looks like a century old.

You most certainly lost a customer