La Pino'z Pizza

Chandan Nariyani 12 months ago

Dear [Lapinoz Pizza Management],

I am writing to express my disappointment with the experience I had at your restaurant. On [date], I visited your establishment and ordered a pizza, but unfortunately, the quality of the pizza was not up to par, and the behavior of your staff was unacceptable.

Firstly, the pizza I received was not baked properly and appeared to be stale and rotten. When I brought this to the attention of your staff, they behaved rudely and unprofessionally. They refused to take responsibility for the poor quality of the pizza and instead argued with me, saying that there was nothing they could do about it. Additionally, they suggested that I pay for the pizza despite its poor quality.

Furthermore, I was disappointed to learn that your restaurant does not have a proper feedback system or complaint register to allow customers to share their concerns. This lack of accountability and disregard for customer satisfaction is concerning and unacceptable.

As a customer, I believe that it is crucial to provide feedback when an experience falls short of expectations. I hope that you take this feedback seriously and take the necessary steps to address the issues I have raised. I would appreciate a response from your management team regarding the steps you intend to take to ensure that similar incidents do not occur in the future.

Thank you for your attention to this matter.

Sandip Moradiya 18 months ago

La Pino'z has amazing pizza. I tried La Pino'z Paneer, it was delicious. It had a lot of toppings, the crust was perfect. I also tried La Pino’z special cheesy 7 it was amazing and garlic bread sticks also nice. It's a must try. The sticks we're really best

Siddharth Chudasama 13 months ago

Amazing Pizza Taste and Quality. It is the place to go, if you want to have best Pizza in Bhavnagar. Service and staff is also nice and coordinative. The only issue is that the music is played through one bluetooth speaker placed at ceiling level with very poor sound quality and poor selection of songs. So it spoils the ambience of the place. If you ignore that, the food is lovely.