Latte at Work - Courtyard by Marriott SBR

Aaron Sunny 20 months ago

Walked in to the first ⭐️ ! The security greeted us on arrival. The only hospitality I could find unfortunately. Passed by the hotel lobby , only to find a group of people at the reception looking at me puzzled ! Found my way to the cafe which is a simple straight passage through the elevators on your left.

The passage opens to a beautifully lit space with well done furniture to go with it. The reason for the 2nd ⭐️.

The hazelnut latte I ordered clearly came out of a stale grind of coffee ! Kept wondering the reason to have bulk grinded coffee when there was no one apart from us.

Ordered a "Pain au chocolat" and got a confused look to the second staff at the counter. So I changed words to " chocolate croissant" and requested him to warm it a bit.

Received on the table was "plain croissant with a side of butter". Told the barista about the wrong arrival of order and he happily changed it to the actual order.

Unfortunately it was "warmed up" a lot more so felt like a roll of dough with some chocolate in it. Not super happy about this experience.

As a cherry on top , the barista was busy on his phone and kept it on the loudest volume possible which was quite unpleasant.

After all this , the valet seemed to be confused with what to do with the valet card. It took a long while and multiple valet to get my car.

The place lacks system and Hospitality.

Hardik raval 12 months ago

Absolutely loved the ambience at Latte at Work! The cozy atmosphere and friendly staff made it a perfect spot to unwind. And oh, their bruschetta varieties are a must-try! Bursting with flavors and beautifully presented. Highly recommended!

Yashwant jangid 18 months ago

Ambience is not that much good as u can imagine for a 5 star hotel, the pic uploaded by courtyard is quite attractive but sitting arrangement not as per expectation.

I never had that worst quality of food in a 5 star restaurant till I visit here, i am talking about restaurent which is on ground floor in courtyard.

service is very pathetic, u need to wait for atleast 15-20 mins for the order.

NOT very happy, as I planned to celebrate my friends birthday, and seriously I am regretting over my decision.