Avalon Hotel and Banquets by Devya Hotels and Resorts Pvt Ltd

Nitiin 14 months ago

Front entrance
Enjoyed Excellent luxery peaceful stay. Had booked for one night , extended 4 more days as I liked staying there. Ambience of room is good and calm. Spacious room. Clean linen. Clean good bathroom
Welcome tea bags and water.
Timely room services and cleaning . Helpful staff at reception.
Wonderful experience
5

Mitalee Mehta 13 months ago

Pros: Food was tasty and of good quality, spacious rooms. The hotel property has all amenities and quite spacious overall from rooms to parking to the lobby as well as the reception and restaurant area. The area outside the hotel has a lot of eatery options and quite developed.

Cons: The reception has no AC nor any fan/cooler. The reception staff themselves had a separate cooler; however on inquiry about turning on the AC or providing a cooler for people sitting at the reception, they ignored. The room AC turned off automatically in all 5-6 rooms in the middle of the night until the next day and resumed only when complaint. The room washrooms are not well maintained. The taps were either broken or rusted. The towels are old. The water kettle was not working. Wall Paints have started to wear off. The restaurant has strict timings. They don’t allow outside food inside the hotel nor provide food even if possible. Even for a small request during breakfast like toasting a bread was outright denied. At 10.45pm on ordering a simple dish like dal khichdi too was denied to our group of 15 people. More than half the people went to bed empty stomach since outside food too is not allowed inside the hotel premises. The staff at the reception especially the main manager are ignorant and rude. Breakfast was ok and repetitive.

Abhishek Chavda 12 months ago

Very good premises and testy food but the service is not up to mark. Air conditioners are not working and we don't get proper answers. Sometimes waiters are rude. Every night the airconditioner stopped some how.
No, for recommendation ????