Shang Palace

Triptee Joshi 17 months ago

Below average service, average ambience, average food, NOT value for money.

I was really looking forward to having dinner at Shangri La..however..I was highly disappointed.
1. It was our anniversary & was looking for a romantic setting..I was not satisfied with the seating & ambience. It was not romantic at all
2. Food was average, nothing special
3. Service was below expectations, considering its a 5 to 7 star property..there was lack of warmth, courtesy & welcoming attitude.. the servers & staff did not seem very interested in attending to the guests..
Overall, I felt that I was not worth paying such a huge amount, it dint seem like fine dining experience at all... hope they live upto their brand name and luxury hospitality standards..

frino Ch 22 months ago

Place was quite lovely. Had a great time with my family, the staff were very courteous and attentive,
Bummer about the roast chicken and egg fried rice. I felt like the taste did not match the price.
Dimsum was lovely.

Marci Fradkin 12 months ago

I guess you are not a valued customer if solo traveler. Great service for large tables but not me. I had to beg for a 2nd cup of tea and would have ordered more but the tea was so much I’m giving up. Sizzling rice was lame and had better rice out of a food truck. Lamb was yummy! Totally disappointed by experience. Didn’t even get dim sum because I was ignored!