Sandoz Restaurant (Shivaji Stadium)

w mulia 21 months ago

Food was just ok. There was hair in my food and overall hygiene level is definitely something to be improved. The Bhatti chicken wasn't cooked thoroughly. The manager was very pushy to get tips for the service.

Sahil Chrungu 13 months ago

Went to this place for a Lunch on weekend.
Being such a big and reputable chain I certainly had a lot of expectations in terms of service and experience but as they say Expectations hurt !

The place has a terrible Service arrangement, i felt the waiters are not aware of 'H' of Hospitality. Delayed service, unanswered calls, lag in response, unattentive and the list can just go on.

Food was decent enough due to which i am still rating it 2. From my side it's a complete NO to visit this place and spoil your day cursing the place & people !

Akshat Kumar 15 months ago

We visited this Sandoz location on a Saturday evening. We were seated promptly.

We ordered Kadhai Chicken, roomali rotis and butter naans. The chicken was quite delicious and the portion was good enough for 2 people. The rotis and naans were the usual.

The service was prompt, and they kept checking on us about the food. At the end of the meal, while providing us the bill, the waiter for some reason kept insisting us to add the tip. It just felt quite awkward, and kind of ruined the experience of the meal despite the food tasting pretty good. Better customer service skills would go a long way at this Sandoz location.

The seating is spread out across two levels—ground floor and the first floor. The walls have these huge portraits of royal people from the past, which provides a heritage vibe to this place. There is a restroom on the ground floor, which wasn’t exactly very clean. Their menu is quite extensive and most dishes looked pretty appetising. They’ve soups ranging from the simple tomato soup to vegetarian and non-vegetarian manchow soup, North Indian vegetarian and non-vegetarian starters including rolls, North Indian vegetarian and non-vegetarian main courses, Biryanis and Indo-Chinese dishes. The mocktails and beverages complement the food menu pretty well.

This Sandoz location is in front of Lady Hardinge Medical College, which can give you an idea of its whereabouts. The prices are quite reasonable.

I might visit this location again, though I’m not very keen considering the deficient customer service.