Lacoste

Sparsh 82 months ago

The experience was absolutely horrible. I bought a shoe at full price and it got spoilt within a week. The customer service was absolutely horrible. They put a new person on phone everytime to whom you have to explain the situation all over again. Moreover they take a month to just "approve" your complaint even tho the salesman at the store agrees the problem is genuine. And each time you have to make a trip to their store in heavy traffic at your expense. They make false promises just to get you off your back and then dont deliver and state the term "company regulations " when they dont have an apt reply. Don't buy from this store.

Gautam 15 months ago

There are brands with prices that almost match entry luxury brands but position themselves as mid tier. Neither here nor there. That's Lacoste. To give an example, the price of Emporio but located in Promenade. Emporio crowd wouldn't touch it with a barge pole while customer visiting Promenade would find it too highly priced. Ultimately, these brands survive on sales and on the hope that they would be aspirational for the middle class. More often than not, they are not very successful when entry-level luxury brands have positioned themselves much better. So, at the same price, the aspirational buyer would rather buy an MK or RL.

Daljit sinz 34 months ago

Nice brand

also aims to continue to solidify its strong retail presence in these metros.

“Delhi and Mumbai being the most important markets, the brand has much deeper penetration in these markets and intends to expand further, said Rajesh Jain, the Managing Director and CEO of Sports and Leisure Apparel Ltd. “We are keenly watching the premium developments in Tier-I and Tier-II cities both in terms of consumer demographics and psychographics and also relevant retail developments. We started entering cities near metros a couple of years back and have received a good consumer response in those cities as well. We are open to exploring store opening at any location in India where like-minded brands are present and quality infrastructure is available.”

As for the brand’s omni-channel strategy, Lacoste has its own dedicated e-commerce store in India and also partnered with the multi-brand platform Myntra last year. Jain said that there has been a “good response” to the partnership and that, “We are also presently evaluating more options to enhance our omni-channel presence.”