Hotel Heritage

Vikas tiwari 16 months ago

An average hotel with small rooms, it's good for an single person but i will not recommend for person staying with family, though from outside it looks like an exotic hotel but from inside it's just the opposite

Anurag Dutta 21 months ago

Very clean Hotel. Staff Behaviour is Wonderful. Very good and tasty food. Excellent House Keeping Staff for Room Cleaning.

The food services offered to me by Rocktim Borah was very good. Good Guy with a very decent Behaviour.

The Hotel is located at Baruah Chariali which is a very prime location in Jorhat.

The price of the Hotel rooms are quite high as compared to similar hotels in Guwahati. They even charge extra GST of 12% in Hotel Room Rent and 5% extra GST in Hotel Food, which was quite disappointing for me.

Else everything was Excellent. ????

Anindya Das 24 months ago

Let me point out the positive things first:
(1) The location is perfect, at the heart of the city yet quite and peaceful.
(2) The staffs are honest, I accidentally left my headphone in the hotel. The staffs were kind to contact me when they found out and made arrangements to get it even after I have left the hotel.
(3) The food is good and decent priced and the rooms have good space.

There are certain things which crated some different impressions
(1) It is a bit overpriced considering it to be an old property with very little maintenance. The rooms and especially the bathrooms are very old. The bathrooms are not cleaned properly and are not in good condition.
(2) The hotel lacks cleanliness, lot of cockroaches were roaming inside the room and the staffs are prompt in giving excuses. When asked to take actions, the reply was, will do it tomorrow (it was not very late in night when told to clean, it was around 9 PM).
(3) The lift does not work
(4) You wont find anyone at night. I couldn't even contact the reception desk at 7 AM in the morning. There was no one. In fact you wont find anyone before 8 AM.
(5) There is just one plug point in the entire room which is accessible. If you have lot of gadgets or multiple members in one room, you can face serious time issues to charge all your devices.