KIMS ICON Hospitals

saurab devanandan 10 months ago

Worst hospital. Please don't ever get ur loved ones here for any reason.

I. Hygiene: zero. Rooms are not cleaned well. Nurses just drop plastic wastes on the floor. Mosquito and cockroaches in AC wards. AC wards are name sake. NONE OF THE AC'S WORK. charge

Ii. Zero transparency: no complain register. Nurse don't share data of patients reports to patient and bystander.

Iii. Rude & insensitive staff. Especially security team

Iv. Contact of people incharge for maintenance are hidden not displayed and nor the nurse team provide their number. I complaining for Ac's breakdown no nurse listens. Nor they provide contact of people who can help and nor it is displayed.

v. I asked where I could complain regarding AC non functioning, bedbugs( khatmal) and mosquitos. They said only you complain to Radhika.

This lady Radhika(billing manager) is just another wonder. When I informed her, she rudely said this out of her control and she wouldnot do anything about it. She said if you have any issue write it in feedback.
That means if mosquitos and bed bugs, ac not working and broken door of wash room, we need to live with it as i can only complain in the feedback. Such a stupidly arrogant team is running kims vizag.
I donno where to complain so i put it out here.

Un known 7 months ago

Too much delay in treatment. We came in fasting for endoscopy and colonoscopy at 9am in the morning , as given by the appointment!! Procedure wasn't done till the afternoon and we were in fasting for almost 16hrs!! This is not fair for elderly who are diabetics and hypertensives! When we asked about the details , they said only one doctor is available today instead of 3. so why did they give appointment in the first place when they can't handle it!! Poor plan of management and execution!! Not even worth for a single star rating!! Tests are so costly. for anti bodies test, they asked Rs 8,250 but in diagnostic centre, they charged Rs.1500.

rajesh konna 13 months ago

one of the best animal friendly hospital, after 10.30 pm kala bhirava will enter into the general wards and give us a visit every patient in the ward.

people require passes to visit their own family i can understand that its a measure taken to avoid over crowding of people in the hospital where does it goes when its 10.30 Pm no staff to monitor and control

i was always afraid of hospitals and this one proved me right again thanks for that