ILS Hospitals, Dumdum

kaushik saha 16 months ago

My mom (Bulu Rani Saha) had a Brain Stroke on 6th Jan 2023. I took her to Dumdum ILS emergency care immediately in a very critical condition. Dr. Apratim Chatterjee and his team (Rupa) did the life-saving OT and guided us about further treatment. "Thanks" is very small word to express my gratitude to Dr. and his team and the Hospital. They just gave the 2nd life to my mom, me and my family as well.....

Abhishek Gahlaut 15 months ago

I was admitted in Jan 2023 for my kidney transplant under the supervision of Dr Pratim Sen Gupta, Dr Tapas Roy. I am enamoured by the familial behaviour of the entire staff of renal department. I am extremely indebted to ILS for giving me a new life. I have explained various aspects below in detail and would recommend ILS for everyone who is looking for any surgery or any other clinical advice.

Pre Hospitalisation and Approvals —
This requires lot of legal and medical approvals before one can be given a go-ahead for Transplant and requires lot of paper work, coordination, timely information and quick action. All thanks to ILS Transplant coordinator - Mr Kirti Sinha Roy who was so helpful in whole of this process . He is so organised in his ways of working, that you will get all the relevant information before hand and he will setup all the schedule for you so efficiently and with due intimation. All thanks to Mr Kirti who guided me through every step and which helped me in completing whole process in seamless and faster manner.

Hospitalization —
a) Admission —
This again is coordinated by Mr Kirti and admission team is fully aware, when one reaches ILS, one has to to just sit and relax, all the forms and everything will be coordinated by ILS staff, soon within minutes you will get transferred to your allotted room/bed.

b) Doctors and Staff -
Such a dedicated team in whole renal department including OT staff, RTU staff and other supporting staff, Doctors are so easily available that you can consult them any time of the day or even any odd hours of the night, I use to wonder how Dr Pratim and Dr Tapas can work day/night and could recall all the history of a patient, they will listen to the patient cautiously and will explain whole thing in detail. The nursing staff at renal transplant unit was so helpful that they not only critically monitor and manage you on physical level but they also support you emotionally , mentally when you are not with your family after such a major surgery, its all because of dedicated effort of doctors and nursing staff that one can recover in such accelerated mode.

c) Hygiene - the maintenance and hygiene protocols are so strict and clear to the housekeeping staff and their job is really commendable, they are really proactive in maintaining and cleaning with all due protocols.

d) Food - The dedicated kidney dietician takes care of all the food requirement, each diet is crafted basis latest report and been discussed with each patient and custom made, this effort is really awesome. Above all the food is so tasty and at the same nutritional as per ones requirement.

Post Hospitlization -
This again requires lot of coordination and information which again is done by the help of Mr Kirti, he will share all the relevant schedule post discharge and will also share all the relevant contacts which one would need for home care, including dressing/removal of sutches, blood sample collection, etc.

Rishav Dev 13 months ago

Very well managed staff and facilities. Admission & discharge processed very smoothly by the help desk team. Doctors & nurses very caring & taken good care of my wife who had been admitted for an OT. Thanks to the entire ILS Dumdum team for their support & cooperation.