Hotel Legend Inn Lucknow | Rooms Restaurant & Banquet Hall |

siddhant srivastav 6 months ago

Dear Hotel Legend,

I recently had the pleasure of staying at your hotel and I wanted to express my appreciation for the excellent experience I had during my accommodation. Your hotel exceeded my expectations in both the quality of the rooms and the service provided.

I especially enjoyed the dining experience at your restaurant. The food was delicious and the service was prompt. I was particularly impressed with the timing of the room service. It always arrived on time, which was very convenient for me.

I would also like to commend your receptionist staff for their outstanding service. They were incredibly helpful and always greeted me with a smile. They went above and beyond to ensure that my stay was comfortable and enjoyable.

Overall, my experience at Hotel Legend was nothing short of excellent.

gaurav rohilla 8 months ago

I recently had the misfortune of staying at Legend Inn, and I must say that my experience was extremely disappointing. As a frequent business traveler, I value efficient service and a comfortable stay, but this hotel fell far short of my expectations.
First and foremost, the breakfast options were extremely limited, and the quality was abysmal. The lack of variety made it challenging to find something suitable to eat, and even when I did, the taste was incredibly poor.
What struck me as particularly frustrating was the hotel's strict policy of not allowing visitors in the rooms. As a business traveler, I often need to meet with clients or colleagues in the privacy and convenience of my own room. However, the staff at Legend Inn displayed zero cooperation and refused to accommodate this basic request. Such inflexibility is simply unacceptable, especially for a hotel that claims to cater to business travelers. Moreover, throughout my stay, the hotel staff exhibited a complete lack of professionalism and customer service.
Given the poor breakfast options, the tasteless food, and the hotel's refusal to allow visitors in the rooms, I cannot, in good conscience, recommend to anyone, especially fellow business travelers. The lack of basic amenities and the unhelpful staff overshadowed any potential positives this hotel might have had.
In conclusion, I regret choosing Legend Inn for my recent stay. I strongly advise potential guests to consider alternative accommodations that prioritize customer satisfaction and provide a comfortable and welcoming environment for business travelers.

Ravi Kant 6 months ago

Rooms give feeling of a luxury hotel. I stayed in a basic room type, which was spacious with work table. The washrooms are small comparatively.
Given the cost, the expectation for food taste and options was bit more, but it was just ok.