Welcomhotel By ITC Hotels, Race Course, Coimbatore- LEED® Platinum and Zero Carbon Certified Premium Hotel| Centrally located

Hannah Joice 14 months ago

I have booked only one day we checked in at the correct check in timing but there was no one to park the car and also for luggage we purchased a lot and was carrying around 5 to 6 bags there is no one is allocated for luggage service then breakfast is very average not much of the items for that much price even a three star or a normal hotel with less budget will provide a good buffet at breakfast. Toiletries also very basic not a very good brands… they provided only one set of items when two people are staying ..Services are provided only based on the grades of people who are visiting more preference and importance is given to North Indians and people from abroad than the local ones. Only very good in saying namaste each time except that hospitality nothing much to tell about this hotel.. the other star hotels are best than this in Coimbatore very bad experience and will not prefer the stay for this price.

Vijay Ram 12 months ago

We booked 4 rooms to give some of our family members a 5 star experience. But honestly this hotel not any better than some of the good 3 star hotels in coimbatore.

The customer service was quite ordinary. Nothing to ride home about. We wanted some hot water for baby milk, and we had to have so much back and forth before we could get it sorted. That too not too our satisfaction.

The room was looking quite old. In the room I stayed, lights in the shower area did not work. And actual door to bathroom was not shutting properly.

But the worst part of the stay was the breakfast. It was the worst breakfast you could have in any 5 star property. Honestly if you are booking rooms here skip any food dining options available at the hotel and eat out side.

Definitely will never again book at this property. Absolute waste of 30k for 4 rooms

ayan khan 11 months ago

As the name suggests ITC is a renowned brand for hotels chain i wish I could stay here forever i was feeling really sad leaving here everything is really amazing peace of mind relaxing it's just like staying in outer space no voice of traffic pure oxygen. Everything is perfect staying over here.. thank you for making my stay comfortable and memorable