GRT Jewellers - Usman Road

Ragavendran P 22 months ago

Good quality and designed jewels.
Collections are more and impressive.
All kinds of jewels are available.
Staffs guidance is good
Good service until the jewels are decided.
Could have been better. Staffs should be trained for better customer service for hospitality, billing and gift collection.
I'm normal times work is done fast. In auspicious days billing is very slow and staffs are not responding for billing status.
Gift collection takes too much time customers have to wait for so long without any idea.
At last the service seems nothing when they say gifts are not in stock and the available stocks we have to choose, and the gifts are placed on the table asking customers to carry on their own without any bags.
Highly recommended for family and friends for designs. Service we can't expect much when it's crowded.
Parking available for bikes and cars.

BM 15 months ago

Came to buy gold but ended up in platinum. They have varieties of platinum but beware of high making charges due to import material. Hoping this will last longer than the gold. Will need to wait and see. Reps are very helpful and friendly. Good shop to visit and buy or see gold, platinum or diamond.

Ramesh Muthiah 16 months ago

GRT is always favourable for customer centric service. They have defined policy very well and are following accordingly. Usman Road branch always has a lot of collections compared to any other branch in Chennai.

New collections are always showcased in this branch. Gold schemes are excellent for customers without wastage because their wastage is a bit higher.