Lotus Ananta Elite

Prajvi Jain 12 months ago

Claims to be a 4 star property, but don't fall for the scam that this hotel is. 0 hospitality, pathetic service & hygiene. We had booked a room for 2, the hotel staff didn't bother to check how many towels, dental kits etc are there in the room. Towels & bedsheets were soiled and dirty.

Himanshu Mathur 13 months ago

Very nice Ambience. Beautiful Rooftop restaurant. A wide variety of food and bar range available although a couple of mocktails mentioned in the menu were not available. The parking facility is nice but may fall short on weekends. The staff is very nice and well behaved. Smoking and drinking is allowed there. Food is delicious. Alcoholic drinks are overpriced but overall the price is reasonable as per the environment. Live music can be heard of average quality. A projector based screen is available generally cricket is being played on it in the IPL season. The rooftop is situated on the 5th floor although the lift will take you to the 4th floor only. Overall I should visit at least once. The environment is family and women friendly.

Atul Gupta 12 months ago

I had booked their banquet hall for my baby's birthday event for around 150 people. Overall it was a mixed experience. The banquet hall in itself was good but the most problematic part was my interaction with their sales manager Mr. Ankur Bhatnagar and the kind of service we were offered during the course of the event. He was the primary contact person for us and I think he is too busy a person to be working in the hospitality industry. He would respond as per his convenience even on the day of the event, no backup contact given in case he is not available, no responsibility taken for all the service lapses during the event. Not listing down all the issues experienced to keep it short, but overall I would recommend this place only to people who are willing to take the extra headache of managing each and everything themselves because the staff would just apologise at the end of the event for their lapses or rather point fingers at each other when you finally shout at them.